Please send us an email to info@shonutrition.com with the title of “Activate my account”, and we will send you an email with a link, so that you can log in with the same email that you used for your purchase, and you can reset your login password.
There are two ways to change your subscription product/s:
Option 1:
After you log in, click on “Manage Subscriptions”, and then click on “Edit” on the right side of the Product that you’d like to switch. Next, scroll down and click on “Change Product Variant” and choose between "Dispenser Kit" and "Refill". Lastly, click “Save”.
Option 2:
After you log in, click on “Manage Subscriptions”, and then click on “Swap” on the right side of the Product that you’d like to switch. Next, choose the Product, and select the Option between Dispenser Kit and Refill. Click "Save".
The same way as above: you can switch between the options of Dispenser Kit and Refill.
For “One-time purchase”:
Add a product from sho’s website, and select the “One-time purchase” option to add to the cart.
For “Subscribe & Save 15%”:
Log into your account, and click on “Manage subscriptions”: scroll down and click on “Add Product”. Choose the Product, and select the Option between “Dispenser Kit” and “Refill”.
Log in, click on “Manage Subscriptions”, click on “Subscriptions”, click on “Apply discount code” underneath your subscription order, type in the code, and click on “Save”. Your discount code will be applied based on its pre-set rule/s.
Log into your account, click on “Manage Subscriptions”, click on Edit on the right side of your subscription order, scroll down, and click on “Change product quantity”.
Log in, click on “Manage Subscriptions”, click on “Delivery Schedule”, and you can “Skip” the upcoming auto-shipment/s.
Log in, click on “Manage Subscriptions”, click on “Edit” on the right side of your Product, click on “Change next charge date”, and click “Save”.
Log in, click on “Manage Subscriptions”, click on “Billing information”, and “Edit”.
Log in, scroll down and find “Shipping / Billing Address”: click on “Edit”, make changes, and click “Save”.
Log into your account, click on “Manage Subscriptions”, click on “Cancel” on the right side of the Product that you’d like to cancel.
Log into your account, click on “Manage Subscriptions”, scroll down to find the subscription order that was Cancelled, and click on “Reactivate” on the right.